Check Out Our Latest Reviews

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Highly recommend Maddie & Emily. The team is incredibly caring, professional, and genuinely dedicated to improving the lives of the people they support. They always go above and beyond to ensure everyone feels respected, valued, and included.
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Tahlee A
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Highly recommend maddie and Emily! They are amazing!
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Keagan Harrington
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Maddie has been working with our daughter for a couple years now and we couldn't ask for a better support worker. Maddie has built rapport and trust with our daughter, advocates for her and makes sure she is safe, comfortable and her needs are met every shift. She adapts her changing needs, ensures she is always treated with respect / like a person and is one of her biggest cheerleaders. 10/10 recommend Maddie and Supported Journeys!
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Whiskee Woo
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Incredibly client-focused - highly recommended!
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Daniel Lafranchi
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Supported Journeys are fantastic. Emily could not do more to help us manage our NDIS plan. Prior to engaging Supported Journeys, we were struggling with how to start using our plan. Emily helped us get started and is a terrific support through the whole process. Emily maintains contact with us, finds NDIS registered support services and then organises their services. With Supported Journeys support, a self-managed NDIS plan is easy to manage. Without Emilys help we would still be struggling trying to understand how we use the NDIS Plan. I would highly recommend Supported Journeys.
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Leigh Street
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The services provided by this business and these ladies goes far above and beyond what you could ask for. They are prompt, reliable, great communicators, they have tailored their services to accommodate all our needs, they went above and beyond to help us sort functional capacity assessments, and other NDIS review needs. If you are looking for a personalised experience from support coordinators and support workers, you wouldn't need to look further than Supported Journeys . . . Having all your needs met in one place, the kindness and compassion they bring as providers, and the strength they push to support you. I highly recommend Supported Journeys, as both support coordination providers and a service to access support workers. You won't be disappointed. They come across as a clients first priority, and you shouldn't be left feeling unsupported at any point. Thankyou Emily and Maddie for all your work, for all you've done and for all that you are yet to do. You guys have been legends and absolute life savers . . . Look forward to the hopeful many years ahead ☺️
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Kaidan Bosdorf

There is no greater disability in society than the inability to see a person as more.

Robert M. Hensel

About Us

Who We Are

At Supported Journeys, we believe in making your journey our own. As a team of dedicated individuals, we specialize in connecting NDIS participants with the essential supports they need, guiding them every step of the way towards achieving their goals.

Our mission is to ensure that you receive the tailored assistance necessary for your or your loved one's unique situation. Whether it's finding the perfect support worker or offering ongoing assistance, we're committed to being your unwavering companion throughout your journey. 

 

Why Choose Us

We strongly believe you won't be disappointed in choosing our team. With over 5 years' experience in the industry, we have established ourselves as trusted and reliable within the NDIS community.

Our team is committed to providing exceptional services and delivering results for our participants. We work with you to achieve your goals and make your journey special. We are here to make a difference... Just watch our social media to keep up to date and see for yourself! Join us at Supported Journeys, where your journey is our journey.

We rise to great heights by a winding staircase of small steps.

Francis Bacon

Our Services

Support Coordination

As support coordinators, we offer comprehensive assistance to NDIS participants. This includes guiding them through the planning process, connecting them with service providers, and helping them navigate the NDIS portal.

We also provide ongoing support, ensuring participants understand their budget and goals, and advocate on their behalf when necessary to ensure they receive the services they need. Our aim is to empower participants to make informed decisions and achieve their goals for independence and well-being.

Personal Care

We offer tailored assistance. Helping participants with personal care in ways such as bathing, dressing, grooming, and toileting. Our highly trained staff provide respectful and compassionate support, promoting independence and dignity for our participants.

We work closely with participants and their support networks to develop personalised care plans that meet their unique needs and preferences, ensuring they receive the highest quality care and support possible.

Community Access

We facilitate opportunities for individuals to engage in social, recreational and educational activities within their communities. our services include organising outings, group activities, and workshops that promote social inclusion and skill development.

We work closely with participants to identify their interests and goals, tailoring our support to ensure they can access and participate in activities that align with their preferences and abilities. Our aim is to enhance community integration and enrich the lives of our participants through meaningful experiences and connections.

Transport

We provide safe and reliable transportation solutions. Our dedicated team ensures that participants can access essential appointments, activities, and services by offering door to door transportation assistance.

We prioritise the comfort and well-being of our participants, offering flexible scheduling and accomodate to their specific mobility needs. Whether it is medical appointments, social outings, or daily errands, we strive to empower participants to navigate their community with ease and independence.

Social Support

We offer companionship, encouragement, and assistance to each participant to enhance their social interactions and well-being. Our trained staff facilitate group activities, outings, and one on one interactions tailored to the interests and needs of each participant.

We prioritise building meaningful connections and fostering a supportive environment where individuals can develop relationships, gain confidence, and participate fully in community life. Our goal is to promote social inclusion, independence, and overall quality of life for our participants. 

Employment Support

We assist in securing and maintaining employment opportunities. Our dedicated team provides personalised guidance, job coaching, and skill development to help participants overcome barriers to employment.

We collaborate with employment agencies to create inclusive work environments and advocate for reasonable accommodations. By empowering individuals to achieve their career goals and contribute to the workforce, we aim to promote independence, financial stability, and personal fulfilment.

Meal Preparation

We ensure that our participants have access to nutritious and delicious meals that meet their dietary requirements and preferences. Our trained staff help to plan menus, shop for groceries, and prepare meals.

We prioritise safety and hygiene while also promoting independence and skill-building in the kitchen. By providing reliable meal preparation support, we aim to enhance the overall well-being and quality of life for our participants. 

Respite Care

We provide temporary relief and support to primary caregivers of individuals with disabilities. Our trained staff offer compassionate care and supervision, allowing caregivers to take a break and attend to their own needs.

We offer flexible respite options, including in-home support and overnight stays, tailored to the unique requirements of each family. Our goal is to alleviate caregiver stress, promote family well-being, and ensure continuity of care for individuals with disabilities. 

Social Activities

We organise and facilitate a variety of engaging and inclusive events. From group outings to themed workshops, we offer opportunities for socialisation, skill-building, and recreational enjoyment.

Our team ensure the activities are accessible and tailored to the interests and abilities of participants, fostering a supportive and inclusive environment where meaningful connections can flourish. Through our social activities, we aim to promote community integration, self-confidence and overall well-being for individuals with disabilities.

Cleaning Services

We deliver thorough and reliable cleaning services, ensuring participants living environments are safe and hygienic. Our team handle various cleaning tasks, including dusting, vacuuming, mopping, and sanitizing surfaces, according to the specific need's and preferences of each participant.

We prioritize maintaing a clean and comfortable living space, promoting and healthy and supportive environment for our participants. 

Gardening Services

We provide assistance with maintaining outdoor spaces. Our team handle tasks such as lawn mowing, weeding, pruning and planting, ensuring that gardens are well maintained and accessible.

We tailor our services to meet the specific preferences and needs of each participant, creating outdoor environments that promote relaxation and enjoyment. 

Monthly Food Pantry

We offer a service that is unique and designed to help people in a way we can give back and create a community of like-minded people.

We ensure that our participants have reliable access to nutritious food and essential pantry items once a month. Our pantry is stocked with a variety of staples, fresh produce, and non-perishable goods, catering to diverse dietary needs and preferences. 

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Contact

​Connect with us Today

Every individual's journey is met with personalized care and support. Our mission is simple: to empower those with disabilities to live their lives to the fullest.

From personal care and daily living support to community access and social support, support coordination to meal preparation and everything in between, our dedicated team is here to cater to your specific needs and preferences. Let us be your partner in creating a life that's vibrant and fulfilling.

Reach out to us today, and we can get started on this journey together.

Locations

We are servicing  throughout South-East Melbourne, Victoria. Gold Coast and Sunshine Coast, Queensland.

Expanding soon...

Our Contact Information

PHONE: 1800 556 220

EMAIL: [email protected]

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